Refund policy

1. Return Eligibility Criteria

To be eligible for a return:

The item must be unused, unworn, and in the same condition as received

The item must be in its original packaging

Proof of purchase (order confirmation or receipt) is required

The return request must be made within the return window (see below)

2. Return Timeframe

You can request a return within [4 DAYS] of receiving your order.

Requests made after this period may not be accepted.

3. Refund Process and Timing

Once we receive and inspect your returned item:

We will notify you about the approval or rejection of your refund

If approved, your refund will be processed to your original payment method

Refunds are typically processed within [REFUND Processing time 3 ]

Please note that bank or payment provider delays may apply

4. Exchange Options

We also offer exchanges under the following conditions:

Size or color exchange (subject to stock availability)

Defective or damaged item replacement

If the desired item is unavailable, a refund may be issued instead

To request an exchange, contact us at [mondayshatma@gmail.com].

5. Damaged or Defective Products

If you receive a damaged or defective product:

Provide photos/videos of the issue

We will arrange a replacement or full refund at no extra cost

We take quality seriously and will resolve such issues as quickly as possible.

6. Non-Returnable Items

Some items cannot be returned, including:

Sale or clearance items (if applicable)

Gift cards or digital products

Items marked as “final sale”

Personal-use or hygiene-related products (if applicable)

7. Return Shipping Costs

If the return is due to our error (wrong or defective item), we cover return shipping costs

If the return is due to customer preference (size, change of mind, etc.), the customer is responsible for return shipping

Shipping fees are non-refundable unless the return is due to our mistake

Your cart is empty