Terms of service

1. Return Eligibility Criteria

To be eligible for a return:

  • The item must be unused, unworn, and in the same condition as received

  • The item must be in its original packaging

  • Proof of purchase (order confirmation or receipt) is required

  • The return request must be made within the return window (see below)

2. Return Timeframe

You can request a return within [X DAYS] of receiving your order.
Requests made after this period may not be accepted.

3. Refund Process and Timing

Once we receive and inspect your returned item:

  • We will notify you about the approval or rejection of your refund

  • If approved, your refund will be processed to your original payment method

  • Refunds are typically processed within [REFUND PROCESSING TIME]

  • Please note that bank or payment provider delays may apply

4. Exchange Options

We also offer exchanges under the following conditions:

  • Size or color exchange (subject to stock availability)

  • Defective or damaged item replacement

  • If the desired item is unavailable, a refund may be issued instead

To request an exchange, contact us at [EMAIL ADDRESS].

5. Damaged or Defective Products

If you receive a damaged or defective product:

  • Contact us within [X DAYS] of delivery

  • Provide photos/videos of the issue

  • We will arrange a replacement or full refund at no extra cost

We take quality seriously and will resolve such issues as quickly as possible.

6. Non-Returnable Items

Some items cannot be returned, including:

  • Sale or clearance items (if applicable)

  • Gift cards or digital products

  • Items marked as “final sale”

  • Personal-use or hygiene-related products (if applicable)

7. Return Shipping Costs

  • If the return is due to our error (wrong or defective item), we cover return shipping costs

  • If t

1. Account Terms

To use certain features of our store, you may be required to create an account.

  • You must provide accurate, complete, and current information

  • You are responsible for maintaining the confidentiality of your account and password

  • You are responsible for all activities under your account

  • We reserve the right to suspend or terminate accounts if any information is found to be false or misleading

2. Pricing and Payment

  • All prices are listed in INR (₹) unless otherwise stated

  • Prices are subject to change without prior notice

  • We reserve the right to modify or discontinue products at any time

  • Payments must be completed through our authorized payment gateways

  • We are not responsible for any transaction failures caused by payment providers or banks

3. Product Descriptions

We aim to ensure all product descriptions, images, and details are accurate. However:

  • We do not guarantee that product descriptions are 100% error-free

  • Slight variations in color, design, or packaging may occur due to lighting or screen differences

  • We reserve the right to correct errors or update product information without prior notice

4. Order Acceptance

  • Placing an order does not guarantee acceptance

  • We reserve the right to cancel or refuse any order for reasons including:

    • Product unavailability

    • Pricing or listing errors

    • Suspicion of fraudulent activity

  • If your order is cancelled, you will be notified and refunded if payment has already been made

5. Shipping and Delivery

  • Orders are processed within [7-8 DAYS] after confirmation

  • Delivery times may vary depending on location and courier service

  • We are not responsible for delays caused by courier companies, weather conditions, or unforeseen circumstances

  • Shipping charges (if applicable) will be displayed at checkout

6. Returns and Refunds

Our Return and Refund Policy applies to all purchases. Please refer to our detailed policy for:

  • Return eligibility

  • Refund timelines

  • Exchange options

  • Conditions for damaged or defective items

We reserve the right to refuse returns that do not meet our policy requirements.

7. Prohibited Uses

You agree not to use our website for any unlawful or harmful activities, including:

  • Fraudulent or misleading transactions

  • Attempting to hack, disrupt, or damage the website

  • Using the website for illegal purposes under Indian law

  • Reselling or exploiting products without authorization

We reserve the right to restrict access for users violating these terms.

8. Limitation of Liability

To the fullest extent permitted by law:

  • [Bakuza] shall not be liable for any indirect, incidental, or consequential damages

  • We are not responsible for losses arising from misuse of products

  • Our total liability shall not exceed the amount paid for the product in question

All products are provided “as is” without warranties beyond those required by law.

9. Governing Law (Indian Jurisdiction)

These Terms are governed by and interpreted in accordance with the laws of India.

  • Any disputes shall be subject to the exclusive jurisdiction of the courts in [patiala], India

  • By using our website, you agree to submit to this jurisdiction

10. Contact Information

For any questions regarding these Terms, you can contact us at:

Email: [moneykumarpb11@gmail.com]